The Veeva Quality Content Reference Model

Implementing an electronic document management system was historically a lengthy process involving complex requirements definition, custom configuration, and substantial validation efforts. Most of this stemmed from a lack of standardized practices and limited industry-focused innovation.

Consequently, life sciences companies invested significantly into deploying, maintaining, and updating their document management systems. However, end users encountered challenges with these legacy systems, finding them unreliable and difficult to use. As a result, they adopted web-based collaboration tools such as SharePoint and file shares for managing and sharing GxP documents. Yet, these workarounds heightened compliance risks and led to operational silos.

To accelerate system implementation and ensure consistency across customers, Veeva took an innovative approach to software deployment and delivery. They achieved this by connecting clinical, regulatory, quality, and safety applications onto a unified cloud platform, embedding best practices within business applications, and consistently introducing continuous innovation through three yearly releases.

These best practices are being published in a quality reference model to foster further standardization within the life sciences industry. The Veeva Quality Content Reference Model is accessible to all life sciences companies seeking to modernize their content management systems. It serves as a starting point for quality and document teams to align stakeholders across business functions, laying the groundwork for harmonization across GxPs. Explore an overview of the reference model, and discover the advantages of leveraging standardized best practices.