Benchling Support & Services

Post-Vender Selection

Evaluating research platform capabilities for specific life sciences use cases can be complex, and challenges often persist when the software is implemented due to a lack of time, personnel, and in-house expertise.

Our consultants are Benching specialists, which means we can provide strategic guidance and continually support your Benchling ecosystem according to both your short-term and long-term goals. This can include creating training tailored for your specific use cases to support user adoption and providing insights into effective change management strategies to help communicate the value the new platform can provide to their daily work.

R&D Evolution

As your R&D science advances, workflows and reporting processes will also change and mature. Whether your business grows organically or through mergers and acquisitions, these natural progressions require appropriate adjustments to your supporting technologies, including Benchling configurations.

ProPharma can provide consultation and other support services to ensure your Benchling platform is maximized to support existing and future workflows as well as extending the platform to new user groups.

Maximize ROI

Advances in Benchling features are constantly occurring; however, these additions or enhancements may require new system configurations, processes, and/or training to ensure full utilization and return on investment.

As a Benchling partner, we can help assess, advise, and configure new Benchling software releases for your use cases. Our consultants have deep scientific domain knowledge and laboratory experience as well as business consulting expertise which help us ensure your configured platform is fit-for-purpose.

Reduce Burden

Although it is sometimes overlooked, there can be a significant resource burden to maintain and upgrade a research platform on an on-going basis. R&D scientists have numerous priorities on their plates, managing and supporting software should not be one of them. Our team of Benchling specialists can mitigate the time and resource constraints associated with managing your research platform by providing ongoing support services for all your Benchling needs.

Customizable Services, Optimized Results

ProPharma is committed to improving the health and safety of patients by delivering the highest quality of solutions and services throughout the full product lifecycle, including solving the complex challenges associated with data and technology. Our R&D Technology consultants combine scientific knowledge with hands-on laboratory research and technology expertise.

End-To-End Benchling Solutions

We have established experience supporting Benchling end-to-end solutions for the following:

Protein-based Therapy

• Monoclonal antibodies
• Bispecific antibodies
• Fusion proteins

Cell Therapy

• CAR-T generation
• CAR-NK generation
• Macrophage modulation

Gene Therapy

• CRISPR
• Coding RNA
• Non-coding RNA

Trusted Benchling Partner

Our combination of scientific knowledge with hands-on laboratory research and technology expertise allows us to truly understand your needs and help you ensure data protection, integrity, and utility. This agile and scalable approach enables us to deliver customized services to optimize results.

Our Managed Benchling Services Can Include:

• Project scoping, requirements gathering, document generation, and overall system assessment
• Ongoing data governance as well as maintenance and support of test and production environments
• Data model configuration changes and refreshes
• Office hours allowing users to ask questions, receive support, and gain knowledge of the platform
• Generating client tailored training materials, nuanced for your specific use cases, to help ensure your team is using the Benchling platform to its fullest potential